FAQ

What Makes Brave & Courageous Candles Different?

As a Christian candle company committed to excellence and encouragement, we believe the little things are the big things. Here’s what sets our Bible verse candles apart:

-We hand-pour every candle with a clean coconut wax blend- right from our home!

-Every ingredient is thoughtfully sourced in the USA, including our eco-friendly jars, cotton wicks, labels, and fragrance oils.

-All candles are crafted in small batches to ensure quality and consistency.

-We design and print every label and package with love.

-Every candle ships directly from our family home, making each order personal, prayerful, and full of purpose!


How Should I Care for My Christian Candle?

-To get the best burn from your Brave & Courageous candle and preserve its clean, faith-filled fragrance:

-Trim the wick to 1/4 inch before every single burn to avoid high flames or soot.

-Let the wax pool almost reach the edge of the jar before extinguishing- this prevents tunneling and helps you enjoy every drop. Coconut wax should not reach the edge completely, until you're 1/4 to 1/2 way down the jar.

-Avoid burning near fans, A/C vents, or open windows, which can lead to uneven burning and excess soot.

-After each use, re-center the wick if needed for safe, even burning next time.

-Always follow the safety warning located on the bottom of your candle.

-And as always- keep candles away from pets, kids, curtains, and flammable items!


What Ingredients Are in Your Candles?

Our Bible verse candles are designed with your health and home in mind:

-Soy-free and made with a vegan coconut wax blend, with a trace amount of FDA-approved food-grade paraffin for structure.

-Free from toxins, parabens, phthalates, and gluten.

-Infused with high-quality fragrance oils- always phthalate-free and free of known carcinogens.

-Lead- and zinc-free cotton core wicks for a truly clean burn.

-Poured into beautiful, reusable glass containers with metal lids- great for repurposing or gifting!


Why Is Trimming the Wick So Important?

Great question- and yes, trimming the wick matters!

-A wick that’s too long burns too hot and fast, which wastes wax and burns off the fragrance too quickly.

-If you see a "mushroom top" or extra soot, that’s your cue to trim!

-A trimmed wick gives you the longer, cleaner, and more fragrant burn Brave & Courageous candles are known for!


How Can I Fix a Tunneling Candle?

Tunneling happens when a candle burns straight down the middle, leaving  large amounts of unmelted wax along the sides. Here's what to do:

-Always let your candle burn long enough for the wax to almost reach the edges- especially on the first burn. (Approximately 4 hours for 16oz candles).

-If tunneling has already started, carefully scoop out the excess wax to create a level surface, trim the wick to 1/4", and relight.

-Don’t worry- our soft coconut wax is forgiving and easy to reset!

NOTE: If your candle happens to create a quick and harsh tunnel within minutes of lighting it the very first time, please reach out to us at hello@braveandcourageous.com with a photo, as this may be an indication of a missed air pocket during production. 


What Are Your Shipping & Subscription Policies?

We are a homeschooling, mama-run business, so we appreciate your patience and understanding:

-We aim to ship orders within 1-2 business days, but most orders ship within 3-4 business days.

-During our busy season (September - December), please allow 4-7 business days for processing prior to shipping.

-Flat rate shipping of $9.99 via USPS, with free shipping on orders over $99 after discounts are applied. Tracking information will be emailed once your shipping label has been created.

Wrong address? Email us at hello@braveandcourageous.com as soon as possible! We will do our best to correct it before shipping, though it's not guaranteed. If the package has shipped to the wrong address, the customer will need to cover the additional shipping costs to resend the order.

Subscription Boxes: Address changes cannot be made. Please cancel and resubscribe with the updated information.

Returns/Exchanges: We do not accept returns or exchanges. If your order arrives damaged or incorrect, please email hello@braveandcourageous.com within 3 days of receiving your order. 

For returns and exchanges, click here to view our refund policy.

If you have any other questions, feel free to contact us at hello@braveandcourageous.com. We are here to help!